Consultative Experts | Not Intrusive | Timely System Administrator Alerts | Critical Dashboards | Easy Implementation and Usage |
Organizations that provide self-service to customers need to make sure that Identified service levels are...
This module “enrolls” accounts via voice footprint by opening an account and the records will be...
As part of the audit processes and quality in a self-service operation, it is important to...
In the organization’s database, this module validates a specific account based on the same voice. Voice...
While the “Voice of the Customer” process is carried out through various means (in-person interviews, sending...
Your organization probably offers a product/service that requires clients to register in the IVR as a...