Your organization probably offers a product/service that requires clients to register in the IVR as a new customer to activate the product/service in the internal database. To start gaining benefits from the product/service purchased, the customer will need to receive a confirmation number that proves the process has been completed successfully.
In order to ensure successful entries in the database, IVR interacts with databases to handle processes like customer number, full name confirmation, client’s IVR registration, and any other additional requirements. IVRify automates these processes to make it agile and easy for your organization to provide competent customer service.