IVRify aims to meet the needs of customers as it is true that there is an increase of how demanding the customers are in recent years. Due to high demand of customers, organizations have diversified themselves to offer variety of products and services to different segments and markets, population, gender and generations, etc.
IVR can display the technical failures or failures of the application’s response in interacting with the database.
IVRify is a complete, comprehensive suite that offer a variety of modules to different organizations based on their needs like
- Monitoring or testing a specific script of the IVR
- Validation of the Voice Biometrics
- Automated Income of Records (Enrollment)
- Verification of Recordings
Reasons why all the modules are on the cloud:
- Not intrusive in the infrastructure
- Visually appealing
- Easy to use
- Have available online dashboards to make appropriate decisions through
- Alerts set according to parameters
- Statistical critique in each type of process
- Other actions.
Please visit each of the IVRify suite modules and request a trial of the solution that is created for you and your customers for the purpose of improving the customer experience.