Interested in learning about what questions or concerns your clients have regarding to your organization’s product/service through a brief survey? Do you want to know your client’s preferences?
Learn the way how customers receive a service or phone call? IVRify can send various types of surveys to get customer feedback and monitor number of successful calls online, i.e. how many survey responses or unsuccessful numbers due to channeling. You will have valuable information in identifying trends using these customer responses.